Today’s HR practitioners find themselves operating in an environment that puts forth numerous and consistent challenges that are characteristic of the society in which we live. These are similar across all industries, as we’ve established from discussing with some of our clients operating in different contexts and via a variety of benchmarking exercises. So what are we looking at in terms of overall trends and best practices? Check out the following list for some valuable insight into today’s realities and consider where your organization stands with respect to each!

Diversity… In All Its Forms

Diversity itself is in no way a new topic in the field of HR; practitioners are faced with diversity challenges stemming from a wide range of personal differences. While we have become well accustomed to differences of an ethnic nature in the context of the Canadian population, we are increasingly prompted to deal with diversity in the form of age and generation. How do we create synergy and maintain corporate culture when our employees are so fundamentally different? Values, work ethic, background, life priorities... we’re looking at a whole rainbow of contrasts that require an equal amount of attention.

Workplace Flexibility

It’s become an important means of retention and one of the core factors in contributing to workplace well-being. We now refer to a ‘blur’ existing between an employee’s home and work life; whereas work-life balance used to be the concept of choice, we are now talking more about work-life ‘’integration’’. The concept gravitates around the idea that you want to put your employees to work when and where they are most effective – seems pretty logical, right? Be it at the office or at home, if the type of work permits some flexibility, employees may possibly be working at all hours of the day and at their own pace! Workplace flexibility is manifested in numerous forms and it is something that is very much appreciated by most employees although it can be a challenge to manage, depending on the circumstances.

Technological Take Over

Intranets, wikis, webinars, blogs, online testing, HRMS... you can’t talk HR today without addressing at least one of these topics! Technology is synonymous with the world in which we live and it isn’t going anywhere anytime soon. It facilitates basically every aspect pertaining to the management of people and it provides employees with easy to use, accessible tools that can favour their performance and significantly contribute to operational effectiveness in general. Knowledge can be captured, transmitted, shared, discussed, further developed… and an organization doesn’t necessarily have to invest thousands of dollars to do so.

Talent Management

Human capital has become a central focus in managing any business in today’s context as people really are the keys to success. Competency management is becoming a bigger focus within most organizations as we have come to realize the importance of a more standardized approach to ‘’managing’’ talent. Talent management should really take on a more proactive approach if an employer wishes to make the most of their employees’ potential; stay interviews, learning and development plans, and mentoring are just some concepts that organizations should look into in order to really capitalize on their human resources.

The focus and bargaining power is gradually and increasingly shifting towards the employee… a phenomenon that requires some adaptation on the part of organizations and those in management roles. For more information or insight regarding any matters we’ve brought up here, drop us a line at

We look forward to hearing from you!

Ashley Bourque

Assessment and Evaluation Consultant